142 Crownpoint Road, G40 2AE, Glasgow, Scotland, UK || +441417241118
Shipping & Returns
UK Delivery Charges
Free Delivery On Orders Over £49.95 (ex vat) | FREE | 3-5 Working Days |
Standard Delivery | £3.95 + VAT | 3-5 Working Days |
Next Working Day | £6.95 + VAT | Next Working Day (Orders must be placed by 2pm) |
DPD Weekday 12 Noon | £7.95 + VAT | Next Working Day by 12pm (Orders must be placed by 2pm) |
DPD Saturday Delivery | £9.95 + VAT | Delivery on a Saturday |
| Our Delivery Partners are DPD & Royal Mail |
Northern Ireland, Channel Islands, Scottish Islands, Scottish Highlands Charges
Unfortunatley, our courier (DPD) does not class certain areas of Scottish Highlands, Scottish Islands and Channel Islands as Mainland UK therefore they do NOT qualify for the Free UK Mainland Delivery offer.
Scottish Highlands postcodes which are excluded from the Free UK Mainland delivery offer are:
FK17-99, IV1-28, IV33-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18- 26, PH30, PH31-41, PH49-50 and all IV postcodes
Scottish Islands postcodes which are excluded from the Free UK Mainland delivery offer are: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
| Northern Ireland; 3-5 Working Days £11.95 ex vat per parcel Northern Ireland (Next Day) Channel Islands; 3-5 Working Days Scottish Highlands; 3-5 Working Days | Scotttish Islands; 3-5 Working Days £11.95 ex vat per parcel Republic of Ireland; 3-5 Working Days Isle of Man; 3-5 Working Days Dublin: 3-5 Working Days |
Parcels under 3 kg going to Scottish Islands, Highland or Northern Ireland could qualify for reduced delivery rates. Please call us to find out more.
European Delivery Rates
| European Zone | Price (ex vat) | Transit Time |
| Zone 1 – Belgium, France, Germany, Luxembourg, Netherlands | £21.75 (ex vat) Per Parcel | 7 Working Days |
| Zone 2 – Austria, Denmark, Czech Republic, Italy, Spain | £24.75 (ex vat) Per Parcel | 7 Working Days |
| Zone 3 – Croatia, Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden | £36.75 (ex vat) Per Parcel | 8 Working Days |
| Zone 4 – Bulgaria, Greece, Latvia, Lithuania, Romania | £58.90 (ex vat) Per Parcel | 9 Working Days |
| Zone 5 – Switzerland | £48 (ex vat) Per Parcel | 7 Working Days |
Due to Brexit, the cost of Returns from Europe is met solely by the customer.
REFUNDS & RETURNS
Quality is at the top of the list here and we’re confident that you’ll absolutely love our products. If you do have any issue with our items, please fill in our Returns Form
- If you are not satisfied with the product you have purchased, you can send it back to us in the original packaging within 14 days and a refund will be processed minus the delivery cost. Returned parcels without any particular fault are returned at your own cost.
- If there is an issue or fault with the composition of the product, please send it back to us or contact us for return label and we will issue a full refund
- If you have any further questions regarding refunds and returns, please contact our customer service team on 01204 653023.
When returning any item(s) back to us, they are under your responsibility until we receive them. We advise you to use a courier which provides tracking to ensure that your item does not get lost. Please ensure that returning items are well packed to prevent any damages.
Absolute HT Ltd holds no liability for any damages or defects to goods that are caused by circumstances beyond it’s reasonable control. All items that are returned to us will be inspected upon arrival and if an item has been damaged, used or washed, no refund will be made.
*If you are returning any item(s) back to us due to a manufacturing fault, we will cover the cost of return. If you are returning an item which does not have any manufacturing fault, you will be liable for the cost of return.
Absolute Home Textiles have no liability to you for any delay in delivery, or for any damage or defect to goods delivered that is caused by any event of circumstances beyond its reasonable control. During transport network delays, strikes and adverse weather conditions Absolute Home Textiles will endeavour to keep you updated with the extent of any delays.
